Dematic (Grand Rapids, MI) has introduced the Alert Monitoring Service, a new support capability for users of automated material handling systems. The Alert Monitoring Service provides a constant view of a user’s material handling system. It monitors trends to reveal issues before they become critical and potentially lead to unwanted downtime. Alert Monitoring Service provides email or SMS text message notifications about the status of controls, computer hardware, and equipment. Furthermore, it uses smart filters and trend monitoring to determine if an issue requires action as well as the appropriate response.Visit www.dematic.us to learn more.