Despite a fairly busy newsweek in the industrial supply market, it was three thought-leadership pieces that led the way on ID this past week as 2017 nears its close.
Here's this week's Top 5
The No. 1 Thing Buyers Expect From Salespeople: Who knows more about your products and services — you, or the customer? Paul Reilly explains the critical role of knowledge expertise in value-added selling.
Why Old-School Distributor-Manufacturer Meetings Are A Waste Of Time: Mike Marks discusses how the traditional format of distributor-supplier meetings must change to accommodate a more productive outcome.
Will Distributors Survive E-Commerce?: Scott Benfield discusses the challenges distributors face with getting e-commerce right, and why doing so is critical in a B2B market quickly moving toward online buying.
Report - Industrial Vending Market To Top $1.4 Billion By 2025: A new research report shows that the industrial vending machines global market will more than double over the next eight years, as decreasing costs are leading to more small and mid-sized businesses utilizing the technology.
Grainger - 90 Years Of Customer Service: Check out this new infographic below and video from Grainger that recaps the company's 90 years of providing industrial products and services. The infographic is aimed to reach an audience of medium-sized customers, a segment of considerable growth for Grainger throughout 2017.