Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, Tuesday unveiled Epicor Eagle N Series, its next-generation retail management software for independent retail businesses. The release extends Epicor Eagle by marrying the platform's rich feature set and advanced business intelligence tools with a completely redesigned and simplified user interface.
Epicor Eagle N Series is designed to give independent retailers the advanced technology used by big box retailers at an affordable price point. It allows independent retailers to make the most of their biggest competitive asset — exceptional customer service. The new software gives independent retailers a comprehensive set of business management tools aimed at creating a seamless, customer-centric shopping experience. It also offers embedded business intelligence, simplified workflows, an integrated support bar with context sensitive access to online training, customer support and online user community, and an updated user interface.
For years, independent retailers have relied on their intimate shopping experience and reputation for exceptional service to compete against their big box counterparts. However, with recent advancements in handheld devices, analytics tools, point of sale and payment systems, big box retailers are closing the customer service gap. To compete in today's hyper-competitive retail environment, independent retailers need to level the technology playing field by embracing the latest retail systems.