Steyr-Werner: Setting Business in Motion with SAP® Hybris® Cloud for Sales

Using the SAP® Hybris® Cloud for Sales solution, Steyr-Werner can now better satisfy its customers’ needs. In the past, it took considerable time and effort to consolidate contracts, orders, and memos from numerous data silos and files. Sales staff can target new customers more effectively and create accurate sales forecasts. Moreover, the
quality of consulting and customer satisfaction have increased.

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Steyr-Werner: Setting Business in Motion with SAP® Hybris® Cloud for Sales © 2 0 16 S A P S E or a n SA P a ffi lia te c om pa ny . A ll ri gh ts re se rv ed . SAP Hybris Business Transformation Study | Wholesale Distribution | Steyr-Werner Technischer Handel The Austrian wholesaler Steyr-Werner Technischer Handel GmbH delivers technical products from over 500 manufacturers to customers in the manufacturing, trade, and municipal facilities sectors. In addition to its product range, the company also offers a comprehensive set of services, forming the basis for efficient delivery and maintenance. Using the SAP® Hybris® Cloud for Sales solution, Steyr-Werner can now better satisfy its customers’ needs. In the past, it took considerable time and effort to consolidate contracts, orders, and memos from numerous data silos and files. Now, all relevant information is available at just one click. Sales staff can target new customers more effectively and create accurate sales forecasts. Moreover, the quality of consulting and customer satisfaction have increased. SAP Hybris Business Transformation Study | Wholesale Distribution | Steyr-Werner Technischer Handel Studio SAP | 45622en (16/09) © 2016 SAP SE or an SAP affiliate company. All rights reserved. Efficient customer care and accurate planning 30,000 Customer meetings per year 150,000 Parts in the product range More efficient Customer consultation Objectives • Reliably predict future business potential by analyzing plans, activities, and offers • Cover project management demands • Increase efficiency of sales processes • Create added value in services and product consultation Why SAP® Hybris® solutions • Scalable solutions • Clear interface • Unified data storage • Anytime, anywhere access • Marketing functionality that lets companies tap the potential of customers Resolution • Deployed the SAP® Hybris® Cloud for Sales solution, which provides a 360-degree view of all existing customers • Integrated third-party systems with ease through intelligent interfaces Benefits • Transparent and simple documentation on all customer contacts and contracts • Reliable planning based on accurate forecasts • High level of usability with the ability to integrate between systems • Reduction in the loss of information • Quality and accelerated processes thanks to having all information in a single solution • Contextual marketing campaigns to help generate online sales Company Steyr-Werner Technischer Handel GmbH Headquarters Pasching, Austria Industry Wholesale distribution Products and Services Machine elements, hydraulics, industrial hoses, fittings, and operating and engineering consumables Employees 190 Revenue €45 million Web Site www.steyr-werner.at/en Partner B4B Solutions GmbH www.b4b-solutions.com/en “Digitization is complex. To us, Run Simple means keeping multifaceted products and sales processes as simple as possible. SAP Hybris Cloud for Sales helps us to do that.” Martin Wallinger, Head of Sales and Marketing, Steyr-Werner Technischer Handel GmbH © 2016 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. 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