5 ways to leverage ERP to boost your customer experience

What you will learn:
• How customer expectations have changed in the era of Amazon
• Today’s eCommerce trends, both B2B and B2C
• Using an integrated ERP system to support customer experience
• The customer benefits of integrating customer and financial data onto the same platform
• Managing inventory in real time

Companies of all sizes may struggle to compete in today’s Amazon world, where customers want quick turnarounds and easy-to-use interfaces, no matter the business. This webinar will examine how businesses can compete by utilizing their ERP systems to maximize process efficiencies, increase visibility and improve the overall customer experience.

What you will learn:
• How customer expectations have changed in the era of Amazon
• Today’s eCommerce trends, both B2B and B2C
• Using an integrated ERP system to support customer experience
• The customer benefits of integrating customer and financial data onto the same platform
• Managing inventory in real time

Security Breach: Over-Connectivity and Mobile Defeatism

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Webinar: Solving the Supply Chain Security Dilemma

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In this webinar you learn how Identity Access Management can reduce costs and friction while also improving security.

The Death of Field Sales

December 31, 1969

Attend this presentation and learn:
• Why the standard sales model is broken – and why customers will go to tremendous lengths to avoid interacting with salespeople
• Why salespeople should not own customers, should not earn commissions and should not operate autonomously
• How to take field salespeople from performing two business-development appointments a week to four a day (an order-of-magnitude improvement)
• Why you should replace the outdated outside-in approach to the design of sales with the customer-focused, inside-out approach
• How to reduce sales-related expenses and, simultaneously multiply your volume of sales activity
• How to extricate salespeople from customer service and production-related activities (and why production will rejoice when you do)
• Why qualification destroys value: and why a higher conversion rate means fewer sales
• Why salespeople should not be responsible for customer retention

Boost Performance -- Connect Strategy and Execution Through Integrated Business Planning

December 31, 1969

Participants of the webinar will learn:
• How to use IBP to clearly connect strategy to portfolio management, demand management, and supply management.
• How IBP helps executive management to better focus on what matters to ensure the execution of strategy.
• How to stay out of the “weeds” day to day and lead the organization to realize its strategies and financial goals.

M&A Success: Stay Laser-Focused on the Deal, But Don’t Forget the People

December 31, 1969

This webinar will demonstrate how the following two elements, when handled simultaneously and properly, form a sure recipe for M&A success: First, the senior-most executives need to focus almost entirely on development of the strategic plan, drive the in-depth financial analysis, guide thorough due diligence procedures, and ultimately close the deal. Second, while all of that is taking place, they also need to pay close attention to the human side of the transaction, i.e., the impact on the rest of the staff, keeping them motivated, committed to advancing operations, and assuring that long-term growth initiatives move forward.

Engagement in the Age of Robots

December 31, 1969

Join the webinar to:
• Learn how to build an employee engagement strategy that takes automation and advanced technology into account
• Understand how robotics programs combined with labor can keep your business scalable and allow you to remain competitive
• Identify pitfalls and roadblocks before they happen and develop strategies to mitigate obstacles

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Data-Driven Manufacturing: Achieving Maintenance Excellence

December 31, 1969

We’ll help you feel equipped with actionable tools for operating in a more data-driven environment to pave your path to excellence. Join us as we discuss:
• Data best practices to create the most impactful improvements
• A variety of metrics maintenance teams should be measuring
• Guidance on what your goals should be and their impact for your team
• Tips on how to get started with more data-driven processes
• Guiding principles for the best follow-through

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How to secure customer loyalty in today's rapidly changing market

December 31, 1969

What you will learn:
• The Amazon shake-up: What customers now demand
• Blurring lines: B2B and B2C eCommerce strategies converge
• Customer is king: How integrated ERP systems boost buyer experience
• Smart data: Merging customer and financial data onto one platform
• Inventory management: Real-time visibility--anytime, anywhere

DISRUPTION AHEAD: The Role of ERP for Today’s Food and Beverage Processors

December 31, 1969

From changing customer demands and ever-increasing food safety requirements, to new distribution channels and merger/acquisition activity, there’s never been a more competitive or disruptive environment facing today’s food and beverage processors. A best practices one-hour webinar puts the focus on these disruptive trends. The session will share how forward-looking processors leverage enterprise systems to streamline and improve processes in today’s rapidly changing marketplace. The session looks at common challenges including lack of integrated tools and automated systems, recipe management, document control and other mission-critical functions.

Succession Planning Beyond the Org Chart – Making Sure Technology is Part of the Plan

December 31, 1969

Succession planning in today’s rapidly changing and highly competitive distribution marketplace is underscored by the increasing advances in technology—business owners need to capitalize on technology to keep their business growing and focused on the future. Of course, having the right people in key positions within a company is a critical factor when facing an executive’s retirement, an acquisition or the sale of your company, but having the right technology to enhance the operation and value of your business is just as important.

Cutting Costs & Lead Times for Composite Production With 3D Printed Molds & Patterns

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What You’ll Learn: The benefits of using 3D printing to produce composite parts Two step-by-step workflows for 3D printing patterns for composite mold-making Lessons from Panoz Racing, including specific design considerations and ROI examples

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What’s the future of Artificial Intelligence in distribution?

December 31, 1969

The potential applications of AI are vast and varied. And in truth, that is where the real excitement lies—in finding out just how far we can take AI, and in turn, how far it can take us.

The Top Distribution Trends for 2019

December 31, 1969

In this free and educational webinar, our panelists will address these compelling questions: Will the industrial products market continue its overall rise next year? What technologies should distributors consider adding to their business? What is the outlook for distribution employment? and more...

How Artificial Intelligence Can Improve the Customer Experience and Instantly Grow Revenue for Manufacturers and Distributors

December 31, 1969

Main topics for discussion: How artificial intelligence is powering modern commerce for manufacturers and distributors Leaning more on what is ‘AI’ and ‘machine learning’ to help make up digital ground How to provide a consistent customer experience across multiple sales channels

Too Important to Fail: How to Ensure Improvement Projects Drive Sustained Success

December 31, 1969

In doing so, she will provide insights on how to ensure these three elements are in place and why they are critical to insuring long-term success:
• Readiness assessment – Don’t invest in a project the organization is not ready to implement, own, and operate.
• Governance structure – Put in place a process for raising issues to senior leadership when problems threaten timely implementation and successful operation.
• Wellness checks – After implementation, create an assessment and reporting system to ensure sustained results even when people and leaders change jobs.

Always Adapting: How Amazon is Driving Commerce Change for Distributors and Manufacturers

December 31, 1969

In this free and educational webinar, we’ll discuss: How Amazon has and is currently impacting the way manufacturers and distributors are doing business. Strategies for adapting to customer’s needs and wants. The role technology plays in determining commerce success.