Companies of all sizes may struggle to compete in today’s Amazon world, where customers want quick turnarounds and easy-to-use interfaces, no matter the business. This webinar will examine how businesses can compete by utilizing their ERP systems to maximize process efficiencies, increase visibility and improve the overall customer experience.
What you will learn:
• How customer expectations have changed in the era of Amazon
• Today’s eCommerce trends, both B2B and B2C
• Using an integrated ERP system to support customer experience
• The customer benefits of integrating customer and financial data onto the same platform
• Managing inventory in real time