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The Lead

Does Maturity Really Matter In Leadership?

July 1, 2015 8:46 am | by Betty Boyd | Articles | Comments

Maturity does not always mean you are of a certain age. Most people view someone that not only is mature but also has a position. Here are four tips on how maturity does matter regardless of your age in being a leader.

Don't Sleep Through A Chance At Maximum Efficiency

June 29, 2015 10:17 am | by Maura Falk, Associate Editor | Articles | Comments

For many, the typical signs of tiredness, might not come from your average night of restless...

Restoring Morale In A Struggling Sales Team

June 26, 2015 8:00 am | by Kevin Daley, CEO, PeakPerformanceSalesTraining.com | Blogs | Comments

When sales numbers are down, simply telling your sales team to do more or to work harder only...

3 Tips For Mid-Market Companies Seeking To Implement Big Data

June 25, 2015 10:20 am | Articles | Comments

Like larger corporations, mid-market companies can experience many benefits when they have a...

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How Companies Are Capitalizing On Document Management Services

June 24, 2015 8:18 am | by Jeff Frankel, Vice President of Business Development and Marketing at docSTAR | Articles | Comments

From Fortune 100 to small businesses, companies can gain the efficiencies with affordable document management software, and companies with the most complex processes can realize the biggest return on investment.

3 Ways To Make Your Business Agile

June 23, 2015 8:02 am | by Stewart Florsheim, VP of Marketing at Kenandy, Inc. | Articles | Comments

Agility is especially important for product companies that operate in an increasingly competitive global market. Agility can mean the difference between success and failure.

What’s Ahead In 2015 For HVAC Systems And Maintenance

June 22, 2015 10:36 am | by Timothy Kane is President of Goodway Technologies | Articles | Comments

As we look to the rest of 2015, there are a few trends you’ll see in maintenance tools that will impact the overall operations of the facility.

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7 Tips For A Successful Enterprise Software Implementation

June 22, 2015 8:17 am | by Sameer Bhatia, founder and CEO of ProProfs | Articles | Comments

Purchasing a new enterprise application is an important step your company can take toward becoming a better business. But like all new workplace initiatives, just because you build it doesn’t mean that they will come.

The Lost Sale: Recording Your Disappointment

June 19, 2015 8:50 am | by Toyota Equipment | Blogs | Comments

You can call “swing and a miss” as the parts customer leaves the store or hangs up without a sale occurring. But there is an opportunity to salvage something from the occasion, and that is done by recording the lost sale.

ID's Top 5 Of The Week

June 19, 2015 8:45 am | by Mike Hockett, Associate Editor | Blogs | Comments

A UPS market study of industrial distributors' buying behavior led the way over the past seven days on ID, along with sales and cost-reduction best practice pieces.

Head Or Heart? How Do CFOs Make decisions?

June 18, 2015 8:41 am | by Epicor Software | News | Comments

A new survey from Epicor Software and Redshift Research reveals how CFOs make decisions and how technology supports them in the decision making process. How does your organization compare?

Why The Time Is Right For Distributors To Move To The Cloud

June 18, 2015 8:40 am | by Ranga Bodla, Industry Lead for Wholesale Distribution, NetSuite | Articles | Comments

Cloud ERP isn’t just about addressing a company’s existing challenges and needs, but those they’ll face five, 10 years in the future.

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UPS Study Reveals Shifts In Industrial Distributors' Buying Behavior

June 17, 2015 10:03 am | by UPS | News | Comments

The UPS Industrial Buying Dynamics study revealed buyers are increasingly willing to purchase outside of their existing supply base, identifying four significant forces impacting how relationships between industrial distributors and customers are being redefined.

Are You Walking By Your Best Cost Reduction Opportunity?

June 17, 2015 9:11 am | by George Krauter, Vice President, Storeroom Solutions, Inc. | Articles | Comments

Eliminating the disproportionate costs between MRO materials and their procurement/distribution should be considered a significant opportunity for profit expansion. Too often, companies ignore them.

Q&A: Communications On The Warehouse Floor

June 16, 2015 10:42 am | by Jon Minnick, Associate Editor | Articles | Comments

Mike Lanciloti, VP of product management at Spectralink, discusses mobile device trends for the manufacturing industry and the challenges they face in the warehouse environment.

The Key To Surviving In Sales: Constant Contact

June 16, 2015 8:21 am | by Darrell Sterling, Regional Sales Manager, Johnstone Supply | Articles | Comments

Being a stranger to a customer will lead to them moving on to someone else. Johnstone Supply Regional Sales Manager Darrell Sterling discusses why customer contact must be continuous, and come in a variety of ways.

The Evolving Role Of CRM: Why Distributors Are Shifting Focus To Marketing

June 11, 2015 11:11 am | by Lisa Russell, Industry & Solution Strategy Director, Distribution, Infor | Articles | Comments

Recent statistics demonstrate that CRM is growing as a priority for technology investment for the rest of 2015 as B2B players expect deeper and more varied information on orders and accounts. Here's why a CRM application makes sense for everyone.

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Date Night: A Customer Service Story

June 11, 2015 8:03 am | by Anna Wells, Executive Editor | Blogs | Comments

It's easy to think about customer service as a sum of its parts — the service you provide to your customer. But in my story, it’s scary to think about the impact of a customer service experience before I was even a customer.

The Magic 8 WMS Questions You Need To Ask

June 11, 2015 8:02 am | by Eric Allais, president & CEO, PathGuide Technologies | Articles | Comments

Choosing the right WMS can not only make processes more efficient and help manage a workforce, it can also position an organization for growth and greatly improve customer service. But not all warehouse management solutions are created equal.

Using Technology To Boost Supplier Relationships

June 10, 2015 8:20 am | by Paul Noël, SVP of Procurement Solutions at Ivalua | Articles | Comments

Technology can kick internal operations up a notch and strengthen buyer-supplier relationships. Businesses looking to enhance their supplier relations should consider implementing different technologies to advance these four parts of the process.

Five Projects For Distributor Summer Interns

June 9, 2015 7:55 am | by Mark Tomalonis, Principal, WarehouseTWO | Articles | Comments

High school and college students can be enthusiastic, tech-savvy, and inexpensive resources for your company. Here are five good projects that most distributors can assign to a summer intern.

ID's Top 5 Of The Week

June 5, 2015 9:49 am | by Mike Hockett, Associate Editor | Blogs | Comments

Ever-popular sales best practices guru Paul Reilly made another big splash on ID this past week, along with contributing editor Jack Keough's discussion on Amazon Business. Fastenal also posted underwhelming May sales figures amongst its continued sales hiring push.

The HazCom Chemical Deadline Is Now History; Is Your Facility Ready?

June 5, 2015 9:30 am | by Brian McFadden, compliance specialist with Graphic Products | Articles | Comments

Brian McFadden, compliance specialist with Graphic Products, discusses how to get your facility get caught up with OSHA's HazCom 2012 regulations for chemical labeling in the workplace, which are now in full effect for most companies.

Tips For Taking Your ERP Paperless

June 4, 2015 8:42 am | by Alyssa Kadansky, Marketing Communications Specialist at Metafile Information Systems, Inc. | Articles | Comments

So you’ve implemented an ERP solution to help streamline your financial processes. Great! But maybe you want to take your ERP solution one step further and help your office go completely paperless.

Four Steps To Increase Supplier Adoption In Your Supply Chain

June 3, 2015 8:00 am | by Brad Huff, Executive Vice President & General Manager, TAKE Supply Chain | Articles | Comments

Want better supplier adoption of your procurement portal? Start by asking your own sales staff. Here are four steps you can take to increase supplier adoption, utilization, and satisfaction with your procurement portal.

Salespeople Should Act Like 4th Graders

June 1, 2015 8:03 am | by Paul Reilly, Reilly Sales Training | Articles | Comments

If you have a better product, you don’t need to be the cheapest. Yet salespeople and managers will have the same knee-jerk response to lower the price.

Why Using LinkedIn Makes Sense For B2B Distributors

May 29, 2015 7:54 am | by Robert Kravitz | Articles | Comments

While B2B successes with Facebook and Twitter have been few and far between, LinkedIn has promising market value. Here's why it's smart to make use of it.

Do Your Business Processes Need A Spring Cleanup?

May 28, 2015 11:07 am | by Jeff Frankel, Executive Vice President and Principal at docSTAR. | Articles | Comments

Ask yourself these four questions to see how much spring cleaning you really need to do to make the most of 2015.

The Rise Of Prescriptive Analytics In The B2B Environment

May 27, 2015 8:53 am | by Javier Aldrete, Senior Director of Product Management, Zilliant | Articles | Comments

Prescriptive guidance can provide answers to everyday sales decisions, such as which customers to call, what products to pitch, and what prices to quote.

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