Industrial Distribution - July 01, 2004
Cover Story
Flexibility Yields Success
It's no secret that to succeed in distribution today, you've got to be flexible—especially when it comes to serving your customers. If a customer wants to see a field sales rep every week, you'd better have one available. If he wants to flip through a catalog and phone in his order, you've got to provide that option, too.
It's no secret that to succeed in distribution today, you've got to be flexible—especially when it comes to serving your customers. If a customer wants to see a field sales rep every week, you'd better have one available. If he wants to flip through a catalog and phone in his order, you've got to provide that option, too.
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