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Epicor and Tour de Force CRM Announce Strategic Alliance

Tue, 08/14/2012 - 9:43am
Epicor

Enhanced Capabilities Offered for Epicor Prophet 21, Epicor Eclipse and Epicor Prelude Customers

DUBLIN, Calif., August 14, 2012 -- Epicor Software Corporation, a global leader in business software solutions for manufacturing, distribution, retail and services organizations, today announced a strengthened alliance to deliver enhanced customer relationship management (CRM) and sales force automation (SFA) capabilities to wholesale distributors through a strategic alliance with Tour de Force CRM Inc. The Tour de Force CRM application integrates with industry-leading Epicor Prophet 21, Epicor Eclipse and Epicor Prelude enterprise resource planning (ERP) solutions for wholesale distribution.

Epicor has long provided embedded CRM capabilities for its wholesale distribution ERP systems. The SFA and business intelligence features provided by Tour de Force CRM are very complementary to the Epicor offerings.

“Prophet 21 CRM is a great fit for the majority of distribution organizations and includes a wide range of functionality to better manage contacts, marketing activities, and sales force automation," said Kevin Roach, executive vice president and general manager, ERP Americas for Epicor. "Through our alliance with Tour de Force CRM, we now will also bring to market a best-in-class solution for distribution organizations with more advanced needs, such as appointment and expense tracking, event marketing, and project management."

"What really differentiates Tour de Force CRM from generic CRM solutions is that it was designed specifically for distributors," said Matt Hartman, president and CEO of Tour de Force CRM. "In fact, 80 percent of the Tour de Force CRM user base is in distribution. So the solution works the way distributors need it to work."

Strengths of the Tour de Force CRM solution include complete mobile access to sales force automation tools and information, and the ability for distributors to configure the system to their specific processes.

“This strategic alliance with Epicor to deliver enhanced sales force automation to the wholesale distribution market has been long awaited,” said Hartman. “We have a long history of integration with Epicor Prophet 21, Epicor Eclipse and Epicor Prelude, as well as a strong customer base among users of all three systems. To be recognized as a recommended provider allows us to further expand the CRM integration points with all three ERP offerings.”

News Facts

  • Epicor and Tour de Force CRM align to bring enhanced SFA and CRM to the wholesale distribution market
  • Tour de Force CRM application integrates with Epicor industry-leading ERP solutions for wholesale distribution
  • For Epicor Prophet 21, Epicor Eclipse, and Epicor Prelude customers with advanced CRM requirements, Tour de Force CRM is the recommended SFA solution

About Tour de Force CRM

Tour de Force CRM is a customer relationship management (CRM), sales force automation (SFA), and business intelligence (BI) software solution that provides an organization with the tools they need to be more efficient and more effective. While Tour de Force CRM was developed specifically for the distribution industry, it’s an ideal fit for any organization that operates in a B2B selling environment, and is currently being utilized in the Distribution, Manufacturing, Construction, Furniture Dealer, and Technology industries. To learn more about Tour de Force CRM, which offers features such as full integration with Microsoft Outlook and most ERP systems, visit www.TourdeForceCRM.com.

About Epicor Software Corporation

Epicor Software Corporation is a global leader delivering business software solutions to the manufacturing, distribution, retail and services industries. With 40 years of experience serving midmarket organizations and divisions of Global 1000 companies, Epicor has more than 20,000 customers in over 150 countries. Epicor enterprise resource planning (ERP), retail management software, supply chain management (SCM), and human capital management (HCM) enable companies to drive increased efficiency and improve profitability. With a history of innovation, industry expertise and passion for excellence, Epicor inspires customers to build lasting competitive advantage. Epicor provides the single point of accountability that local, regional and global businesses demand. The Company’s headquarters are located in Dublin, California, with offices and affiliates worldwide. For more information, visit www.epicor.com.

 

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