Defining to a customer the full impact of working with a value-added reseller has always been a challenge for distributors. In today’s environment, it’s all the more critical to be able to articulate the value of technical expertise and service offerings.
The forklifts made by various manufacturers have differing strengths, depending on the capabilities of each company’s production facilities and the strengths of each company’s designers.
Regardless of how large or small your business is these days, technology is here to stay. Even more so, is e-commerce. In this year’s survey, 62 percent of distributors answered that yes, e-commerce is a priority for them.
Are you running the best business that you can? That is probably a question distribution executives ask themselves every day. It is also a question that has a multitude of answers, depending on the criteria used to do the measuring.
The Internet of Things has already been a positive disruption for U.S. manufacturing, and a number of indicators show that we’re just getting started.
Last year’s “Balance Sheet” section may have felt like a bad omen, as it showed some year-over-year sales declines for the distributors who responded to our survey. On a positive note, this year’s survey respondents seem to be leveling out a little when it comes to sales.
In an industry where economic factors, supply chain issues, and employment affect a business with equal force, many industrial distributors find there is no shortage of challenges. Interestingly, this year the economy was booted from the top spot by “Price Competition."
It's essential that companies are not only reaching new customers, but are also retaining their current ones. John Sheridan — Senior Account Representative at 3M Company and a speaker at our upcoming Profitability Forum — addresses some of the biggest mistakes companies make in customer retention and what they can do keep clients and increase profitability.
A recent survey from Entrada Group titled “Where in the World?” posits a rather interesting conclusion: the U.S. is now considered the prime location for low-cost manufacturing, with Mexico a close second, and China — once the mecca of cheaply-produced goods — falling behind.
Today we’re asking Bill Wade - consolidation expert at Wade & Partners and one of the speakers at the Distribution and Manufacturing Profitability Forum - about his session titled "Consolidation Realities: A Guide To The Minefields Of Building Companies Through Acquisition." See what he has to say about why consolidation can be a great thing for a distributor.
Creating and implementing an e-commerce strategy is a hot topic with distributors. Today we’re asking Linda Taddonio - the e-commerce Strategy Officer at Insite Software and one of the speakers at the Distribution and Manufacturing Profitability Forum - some of the most burning questions we hear from you regarding e-commerce strategy.
Supply chain optimization, like lifestyle changes, do not happen overnight. They are ongoing processes marked by continuous improvement and a few ups and downs. But in both situations, it’s essential to have a blueprint for success.
Electricity is a crucial component in commercial and industrial environments because many business processes rely on electric-powered equipment. The prevalence of electrical equipment in the workplace can become an occupational hazard without safety awareness and precautionary practices in place.
About 40 percent of eye injuries in the workplace happen in construction, mining, and manufacturing, according to the U.S. Bureau of Labor Statistics. All workplace eye injuries cost an estimated $300 million a year in lost productivity, medical treatment, and worker compensation.
Improving the profitability of your digital presence is a hot topic with distributors. Today we’re asking Curtis Alexander - a digital marketing consultant and one of the speakers at the Distribution and Manufacturing Profitability Forum - some of the most burning questions we hear from you regarding online growth.
There are three areas that distributors need to consider when hiring and training their salesforce: company culture, educational opportunities, and keeping salespeople engaged.
The world has established that industrial distributors need an online ecommerce presence. So what if you have taken that step and created an ecommerce platform for your business, but your salespeople are pushing back against it? What do you do then?
The role of the sales rep has changed. Industrial Distribution's associate editor, Abbigail Kriebs, chatted with three sales experts on the topic, and here is what they had to say.
Survivability in the manufacturing industry is at an all-time high, but still faces some roadblocks. An independent review of EPA regulations examines the disparity between EPA projections and the industry’s more realistic concerns about future profits, job loss, and taxes.
From which direction does your definition of value flow — from you to the customer, or from the customer to you? This is another way of saying: Through which lens do you view what you sell — your lens, or the customer’s lens? Do you see your product or services as value-added or value-received?