The customer will let you know when they are ready to buy. It is the salesperson’s job to listen. Salespeople should recognize these buying signals and respond appropriately.
It cost money — often a lot of money — to hire a new employee. That’s why it's very important to use every tool possible to help mitigate these expenses and, at the same time, try to eliminate the number of “bad hires.”
With a new year coming, this is an excellent time to expunge work habits that irritate coworkers and make you less effective.
Matthew B. Elliott, Michigan State President, Global Commercial Banking, Bank of America Merrill Lynch discusses upcoming trends, the skilled labor shortage, and domestic expansion of manufacturing.
As the baby boomer generation retires and a disproportionate number of skilled employees leave the workforce, how can distributors find and keep top talent to replace tenured workers?
In this first of a three-part series, PointClear President and CEO Dan McDade discusses how distributors can learn from mistakes made by early adopters of marketing automation.
According to OSHA's budget justification, its plans to increase the number of health inspections next year are just the tip of the iceberg in regards to its full 2015 agenda.
While bustling economies with booming industries have often sent CO2 emissions soaring, government actions have begun to mitigate this coupling trend.
John Zegers, director of the Georgia Center of Innovation for Manufacturing, says a convergence of activities suggest that 2015 will be a landmark year for American manufacturing.
Though e-commerce and the need for efficient websites continues to grow, distributors should not forget the importance of having an attractive retail showroom for their brick-and-mortar stores.
Canadian-based industrial distribution start-up We Share Supply sets itself apart from the crowd in that 2 percent of every sale goes to a charity of the customer’s choosing.
One reason salespeople have a bad reputation is because of the phrases they use. Some are good, some could be better, and some are just plain lousy.
With many Boards of Directors asking questions of their CEOs as to how they are prepared to deal with supply chain disruptions, the focus on risk mitigation has become raised on the priority list of supply chain executives.
DGI's move to its current ERP solution resulted in reduced costs for order processing, improved order accuracy, and faster order processing times. Now DGI has plans to grow their enrolled customers by 150 percent.
Sometimes the simple phrase of “going green” can seem overwhelming. After all, where do you start?
Thanks to companies like Atheer Labs, augmented reality is no longer a thing of science fiction and cinema. It’s being used right now, and Atheer wants to bring the technology to the industrial workplace sooner than you’d think.
Maintaining a safe working environment in your warehouse is just as important as your productivity. Here are some tips to encourage your crew to work safely.
Andrew Berlin, CEO of Chicago-based Berlin Packaging, discusses the reasons for the company's success and how the business may change in the wake of upcoming growth.
A look at how the customer/supplier relationship should work in order for both parties to get the most out of their VMI relationship.
Hear from several industrial suppliers, including two of ID's Big 50 companies, on how last year's polar vortex affected operations and what they've done to prepare for a possible repeat of last winter.