CRM can strengthen distributor competitiveness and profitability, often by allowing wholesalers to manage their sales organization as they run the rest of their business — with disciplined processes and metrics.
As the rise of online commerce and omnichannel fulfillment place a premium on increased customer and supplier service and satisfaction within the retail industry, the ramifications of that change are felt across warehouse and distribution operations in virtually every industry. A once relatively straightforward world of storage and fulfillment has become a world of increasing complexity, change and challenge.
INCOM Distributor SupplySM represents a growing nationwide network of more than 500 Commercial Industrial Distributors supplying the MRO needs of the marketplace through an integrated system of ordering, sourcing, shipping, and invoicing.
China’s overwhelming manufacturing cost advantage over the U.S. is shrinking fast. Within three years, a Boston Consulting Group analysis concludes that rising Chinese wages, higher U.S. productivity, a weaker dollar, and other factors will virtually close the cost gap between the U.S. and China for many goods consumed in North America.
Tompkins International experts recently reviewed the 3PL industry for 2013 and agree that it is growing at a faster rate than gross domestic product (GDP). However, Tompkins anticipates more aggressive growth than the 6 percent cited by other sources.
Findings show that less than 10 percent of the websites analyzed have high ecommerce functionality – defined as comprehensive search and navigation, the ability for customers to easily track orders and generate invoices, check out safely and efficiently, and rich product descriptions and specifications.
Logisitcs is the life blood of the industrial channel, drawing raw materials in and pumping finished products out to the end user. Mark Humphlet, a director of marketing at Infor, took some time to talk to Industrial Distribution about the current state of logistics and where it’s heading.
From repetitive motion to lifting risks, the warehouse presents many challenges to personnel safety. Repetitive motion of any type, when sustained over too long a time period, can result in injury.
The clock is ticking for U.S. businesses with more than $500,000 in annual revenues to comply with a new requirement created by Section 1512 of the Affordable Care Act (ACA).Scott Beaver, the president of an employee software management company, shares tips on how to make the deadline.
Transply is not the only independent industrial distributor with humble roots, but it just may be the only one to start its business in a rural Pennsylvania chicken coop. Growth has been a steady constant for Transply over the years, and the small company of the mid-70s has advanced into a distributorship of eight locations and 70 employees, with sales over $26 million in 2012.
Great Northern had an existing ecommerce site, which by all rights was phenomenally successful - but the company wasn’t content to rest on its laurels. Leveraging the "Voice of the Customer" and analytics, they recently launched a new CustomBoxesNow.com site that offers enhanced usability and engagement to address the needs of its market, which has been rewarded with an increase in online orders by 30%.
PwC’s Industrial Products Industry Leader Robert McCutcheon discusses how the industrial segment is faring this side of the economic crisis and the effect that the global market dynamic is having on the supply chain, manufacturing, and energy sectors.
There's a lot of buzz in the industry about the need for distributors to create ecommerce strategies for their business. But how does an individual distributor know if ecommerce is a financially viable option for their business?
Infor recently announced that its distribution business unit has experienced more than 120 percent license growth since the close of Infor's 2010 fiscal year. Industrial Distribution had the opportunity to speak with Infor GM Andy Berry about the company’s growth and what the future holds.
The Motorola Solutions Future of Warehousing Survey polled warehouse IT and operations professionals in the manufacturing, retail, wholesale and third-party logistics (3PL) markets on the state of warehousing today and their vision for warehousing and distribution in the future.
Companies have simply found a way to produce their goods and services with significantly fewer employees. One secret to this success is the continued focus on reliability as the key ingredient to improving output while decreasing per unit costs.
Managing employees is a tough job. Managing employees that make what are traditionally thought of as "toys" might be even harder. Tom Porter, director of human resources and administration at Kawasaki Motors Corp., U.S.A., recognized this problem and sought out new ways to push his employees to make Kawasaki products even better.
IDC Manufacturing Insights released a new report that discusses the rising trend of using a corporate app store to manage the proliferation of mobile apps across manufacturing organizations. While mobile is becoming a popular form factor for new applications being developed by manufacturers, the rise of mobile applications poses a number of challenges for managing them in the context of the IT environment.
The wholesale distribution industry creates 1 in 20 private sector jobs in the United States. These jobs create financial well being for businesses and employees. With this in mind, Dirk Beveridge created the industry's only innovation summit: UnleashWD.
Avnet's new business unit, Rorke Global Solutions, will deliver comprehensive solutions that meld hardware, software and services in support of the unique business requirements of original equipment manufacturers (OEMs), independent software vendors (ISVs), and channel partners. Industrial Distribution recently had the chance to speak with Mr. Kostalnick about the new venture and what it would mean for Avnet customers.