The results of our tech section survey questions seem to grow more salient over time, as the obvious impacts of the digital age become more evident to industrial distributors. Some pioneers are already on the cutting edge, while others are relatively varied in their progress.
The results of our tech section survey questions seem to grow more salient over time, as the...
Fred Mendelsohn examines who is liable for actions of third party harassment of employees, and...
Even as e-commerce reshapes the market, best practices tend to stay the same. Even so, relations...
In sales, probing and listening are the perfect diet for salespeople who want to excel in this profession. The good news is that these are skill sets, which means they can be taught and learned.
Our demographics show that over the last 10 years of the survey, there has been a 20 percent drop in respondents who are family-owned, likely resulting from the recession and ensuing merger & acquisition activity since.
As the landscape for industrial distributors shifts, so do their primary concerns. Our survey shows distributors are thinking about e-commerce more and more.
Though the economy has been relatively stable in manufacturing and steadily improving in construction, does it necessarily translate to higher sales for industrial distributors? For most of our survey respondents, the answer is yes.
Industrial distributors have a largely unused tactical weapon with which to combat bid-and-buy practices, calls to do more with less, and demands for ever-lower pricing. It's called the dollar sign.
Be it tool repair, product training, or safety seminars, value-added services often are distributors’ bread-and-butter. But just how much of a priority are value-added services across the distributor spectrum?
How many industrial distributors are adding or reducing staff, and in which areas? Find out here, as well as how well distributors rate themselves in terms of recruiting.
Each time a worker leaves, it can cost an employer $1,000 in recruiting, orientation, and basic training costs to bring in a replacement. Here are tips to help bring those numbers down.
ID editor Mike Hockett discusses the cutting tools market's latest trends, and what distributors need to know.
By combining technical expertise, an expanded offering of products, and an emphasis on acquiring well-managed companies, United Distribution Group has grown to become a powerhouse distributor serving the oil, gas, mining, and a variety of diversified industries. But the main reason for UDG’s success is its focus on customer service.
A surprisingly large number of companies still use simplistic pricing processes and cannot even identify their most profitable customers or customer segments. Here are the most common mistakes companies make when pricing their products and services.
Many companies do not recognize the value that can be released from changing the MRO stores operation to provide optimum reliability. If they do, there are questions to ask and steps to take.
Wanting a solution to process industrial vending orders more efficiently, Shop Tools turned to Conexiom for sales order automation. The result was time and cost savings, error elimination, as well as ROI in the first 30 days.
Customers are spending less time on the phone and road and more time on their computers shopping for the best deal. How can you provide extra value and separate yourselves from your competitors if your customers are shopping strictly online?
Now is the time for distributors to look to modern ERP to facilitate differentiation, promote growth, and prepare their business for the future.
Professional Risk Solutions' CEO De'Andre Salter discusses counterintuitive strategies to help business managers and owners re-imagine their company with more meaning, purpose, and urgency.
The answer to getting rid of reactive and backseat safety practices lies with the maintenance department.
There is a lack of safety oversight of shippers who either don’t take the time and effort to comply with safety regulations and best shipping practices or intentionally violate regulations. Here's what you should know.
When it comes to considering using lean warehouse practices, what have you got to lose – except a lot of waste and inefficiency?
To maximize the life of the bearing and uptime of your warehouse equipment, here are three crucial things to consider for an effective industrial lubricants management program.