Product training manuals available now

By Staff -- Industrial Distribution, 2/1/2001

NEWTON, MASS.-The Industrial Distribution Assn. and Industrial Distribution are collaborating to produce a series of product training manuals for industrial distributors. To date, five manuals are available covering: saw blades, cutting tools, abrasives, hand tools, and tool and die supplies.

Each manual is an introductory guide to the product. They can be used to train new employees or as a refresher course for existing employees. Included in each guide is a history of the product, a market overview, definitions, usage tips, "upselling" ideas, quizzes, hands-on activities, and more. Each manual also includes a final self-test.

For more information on I.D.A.'s Product Training Manuals, please call Alice Yu Miller at INDUSTRIAL DISTRIBUTION, (617) 558-4504.