TracReturns, a return material authorization/return merchandise authorization software product, tracks all phases of the product return process for distributors and small manufacturers.

Introduced by Mustang Technologies, TracReturns is a solution for distributors and manufacturers currently using a paper-based RMA system, but who need to move to a computer-based RMA system to improve customer service, improve efficiencies, and stay competitive, without the hassle of installing a complete accounting system. TracReturns tracks the complete product return/RMA process from the customer's initial phone call, through receiving and repairing the product, to the final return of the product back to the customer.