COSTA MESA, CALIF. — Touchtone Corp.'s Wintouch® eCRM was selected by IBM as an alternative CRM solution for its iSeries, now that Siebel has shifted its focus to other IBM eServer products and recognized the product as an iSeries ServerProven® solution.

The Java-based application is accessible from within a standard Web browser. Wintouch uses a zero-footprint, zero-install java applet and server updates are quick and simple. This complete CRM solution offers cross-platform, client-independent sales force automation, marketing automation, customer service and support tracking, partner/channel relationship management, and enterprise resource management by fully utilizing existing iSeries software and data. Features include drag-and-drop fields and customizable GUI screen design.