Product training manuals available now

By Staff -- Industrial Distribution, 11/1/2000

Newton, Mass.-The Industrial Distribution Assn. and Industrial Distribution are collaborating to produce a series of product training manuals for industrial distributors. To date, four manuals are available covering the following topics: saw blades, cutting tools, abrasives and hand tools.

Each manual is an introductory guide to the product. They can be used to train new employees or as a refresher course for existing employees. Included in each guide is a history of the product, a market overview, definitions, usage tips, "upselling" ideas, quizzes, hands-on activities, and more. Each manual also includes a final self-test.

For more information on I.D.A.'s Product Training Manuals, please call Alice Yu Miller at Industrial Distribution, (617) 558-4504.