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ISO 9000 & QUALITY A WORLD CLASS ADVANTAGE

By Staff -- Industrial Distribution, 1/1/1998

Industrial Distribution is pleased to kick off the New Year with a special section on ISO 9000 and quality. We started the tradition last year in response to a growing concern over quality within the industry. And as the U.S. economy continues to be globally driven, that concern is not going away.

This year's special section, "ISO 9000 and Quality: A Global Advantage,'' focuses on some of the newer aspects of the ISO standard, but also re-visits some older issues, providing tips to help make the certification process less stressful.

The first story in the section is our cover story on Lawson Products, a distributorship that embarked on the ISO journey in 1995. Lawson's goal is to eventually have all of its locations ISO 9002 registered - and the company is well on its way to achieving that goal. Since implementing the process in 1995, Lawson has registered its headquarters in Des Plaines along with its Addison, Ill. facility; its Reno, Nev. location was recommended for registration in October. The company's Toronto, Canada branch expects to be registered by the end of the first quarter and the company plans to start the ISO process at its Dallas branch this year.

The other two stories were written by Demo A. Stavros, a noted ISO 9000 expert. His first article explains AS-9000, the aerospace industry's version of ISO 9000. Created by a consortium of 11 prime contractors and mediated by the American Society for Quality, the aerospace standard was published by the Society for Aerospace Engineers. Stavros expects the aerospace industry to use AS-9000 much like the automobile industry has implemented the QS-9000 standard.

The final story in the section lists 10 steps that will help make the ISO certification process less stressful - for those just beginning the process and for those who have already started. This last article, along with the others in the section, is designed to provide guidance to distributors grappling with ISO and quality issues.

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